Visitor Engagement Associate Opportunity

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About the Wende Museum

The Wende is an art museum, historical archive of the Cold War, and center for creative community engagement that explores and inspires change.

Job Description

We're looking for an enthusiastic and dependable Visitor Engagement Associate to join our team. 

Visitor Engagement Associates (VEA) assist with public-facing hospitality and museum-wide operations, regularly supporting public and community programs or special events (following L.A. County Health Guidelines, and as permitted by Culver City officials). VEAs provide friendly and knowledgeable assistance to guests and assist staff across departments as needed. 

Responsibilities

VEAs report to the Head of Visitor Engagement and oversee daily guest-related activities which can include:

  • Welcoming and registering guests 

  • Opening/closing duties

  • Gift shop sales and inventory

  • Hosting guided tours

  • Event logistics, setup and support

  • General labor including moving heavy objects 

  • Catering and handling of food service

  • Supporting educational and public programs

  • Handling of AV and technical equipment 

  • Assisting with the overall cleanliness, organization, and general upkeep of our facilities

Ideal Candidate

  • Service-minded with the ability to engage all audiences 

  • Organized and detail-oriented

  • Excellent time management, emotional maturity, and interpersonal skills

  • Ability to work both independently and with a team

  • Enthusiasm for history, fine art, humanities, and/or political science

  • Adaptable to change focus on alternate tasks at a moment's notice 

  • Takes direction well and sees projects through to completion 

  • Strong independent problem-solving capabilities

  • Dependable with the ability to commit to a regular PT schedule

Skills & Experience

  • Relevant experience in a customer-focused environment such as venues, retail, restaurants, hospitality, or event production

  • Administrative experience in fast-paced environments with competing priorities

  • Proficient in Mac OS and iOS software and devices as well as Microsoft Office Suite and Google Docs

  • Practical math skills

START DATE: Immediate

RATE OF PAY: $21.00 Hourly 

SCHEDULE: Part-time position. 24 hours per week, regularly Friday through Sunday (with additional hours available to support events and programming)

The Wende Museum requires proof of vaccination against COVID-19 for all new employees unless exempted for medical purposes or a seriously held religious belief.

Recognizing that this is an ongoing process, the Wende Museum is committed to continually increasing diversity, equity, inclusion, accessibility, and sustainability. People of color, LGBTQIA+ people, people without formal education, and others who may have been marginalized by conventional hiring practices are encouraged to apply.

How to Apply

Submit a resume and brief cover letter in a single PDF attachment with the subject line “Visitor Engagement Associate” to James Canto, Head of Visitor Engagement, jcanto@wendemuseum.org.